Return/Refund Policy

Refund & Return Policy

Effective Date: January 11, 2026

WildandCurvy.com is owned and operated by Kate Enterprises, L.L.C. We want you to be happy with your purchase and offer returns under the conditions outlined below.

30-Day Return Policy

We accept returns on eligible products within 30 days of delivery.

To be eligible for a return:

Items must be unused, unworn, and unwashed
Items must be in original condition
Proof of purchase is required

Items returned that show signs of wear, damage, or alteration may not be eligible for a refund.

Non-Returnable Items

The following items are not eligible for return:

Items marked Final Sale
Gift cards
Items damaged due to misuse or normal wear and tear

Return Process

To initiate a return, please contact us at:

📧 orders@wildandcurvy.com

Include:

Your order number
Reason for return
Photos if the item is damaged or defective

We will provide return instructions if your return is approved.

Return Shipping

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Original shipping charges are non-refundable.
We recommend using a trackable shipping method.

Refunds

Once your return is received and inspected:

Approved refunds will be issued to the original payment method
Please allow 5–10 business days for processing

Refunds may be reduced if items are returned in used or damaged condition.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

After verification, we will offer:

A replacement at no cost, or
A full refund

Exchanges

We do not offer direct exchanges.
If you need a different size or style, please return the item and place a new order.

Cancellations

Orders may be canceled within 12 hours of purchase.
After this period, orders may already be in processing and cannot be canceled.

Lost or Stolen Packages

WildandCurvy.com is not responsible for packages marked as delivered by the carrier. If your package is lost in transit, contact us and we will assist where possible.